Privacy policy

Last updated: 04/02/2026

Preamble
The purpose of this privacy policy is to inform users of the site
prestige.cabinet-carniel.immo
about the way in which their personal data is collected, used and protected.
This policy applies whether or not you use our forms, our newsletter or our advertising services.
It may be updated at any time to comply with legal, regulatory or technical developments.

1. Data Controller
The data controller is:
Cabinet Carniel – Marmande Office
Address: 30 Boulevard Raymond Fourcade, 47200 Marmande, France
Email: contact@cabinet-carniel.immo
Phone: 05 53 64 23 23

2. Data Collected
Data likely to be collected includes:
– Information submitted via contact forms (last name, first name, email, phone number, message).
– Email address for newsletter subscription (where applicable).
– Browsing and connection data (IP address, device, approximate location, pages visited).
– Data from cookies and trackers (audience measurement, targeted advertising, social networks).
– Any data voluntarily submitted by the user (e.g. attached file).

3. Purposes of Processing
Data is used to:
– Respond to contact, information, appointment or quote requests.
– Manage newsletter subscriptions and the sending of communications (where applicable).
– Provide the requested contractual services.
– Improve site performance and user experience.
– Produce audience statistics.
– Deliver personalised or targeted advertising (Google Ads, Meta Ads, TikTok Ads, etc.), where these services are enabled.
– Comply with legal and regulatory obligations.

4. Legal Basis for Processing
Processing is based, depending on the case, on:
– Your consent (newsletter, advertising cookies, third-party trackers).
– The performance of a contract or pre-contractual measures (appointment requests, quote requests, services).
– A legal obligation (billing, accounting).
– The legitimate interest of the data controller (site security, traffic analysis, fraud prevention).

5. Data Recipients
Data is intended for Cabinet Carniel and, where applicable, its technical service providers (hosting, emailing, analytics, advertising networks).
It is never sold to third parties.

6. Retention Period
– Contact data: 3 years after the last interaction.
– Newsletter data: until consent is withdrawn.
– Browsing data: 12 months maximum.
– Contractual and billing data: statutory period (up to 10 years).

7. User Rights
In accordance with the GDPR, you have the right to:
– Access, rectification and erasure.
– Restriction of or objection to processing.
– Data portability.
– Withdraw your consent at any time.
To exercise your rights, contact:
contact@cabinet-carniel.immo.
In the event of a dispute, you may contact the CNIL:
www.cnil.fr.

8. Newsletter and Prospecting
If you subscribe to our newsletter (when available), your email address will be used solely for sending informational or commercial communications.
You may unsubscribe at any time via the link provided in each email or by contacting us directly.

9. Cookies and Trackers
The site may use:
– Technical cookies necessary for operation.
– Audience measurement cookies (e.g. Google Analytics).
– Advertising cookies (e.g. Google Ads, Meta Pixel, TikTok Ads).
– Social cookies (share buttons, YouTube integrations, etc.).
A consent banner allows you to accept or decline these cookies on your first visit.
You can also modify your preferences at any time from your browser or the management tool available on the site.

10. Data Security
All necessary technical and organisational measures are implemented to protect your data against loss, alteration or unauthorised access.

11. Transfers Outside the European Union
Certain service providers (Google, Meta, TikTok) may process your data outside the EU.
In such cases, appropriate safeguards are put in place in accordance with the GDPR (standard contractual clauses, legal framework).

12. Policy Modifications
This policy may be modified at any time. The version in force is the one published on this page.

13. Applicable Law
This policy is governed by French law. Any dispute shall be submitted to the competent courts.